Services

A RANGE OF SERVICES FOR A RANGE OF NEEDS

Applied offers a variety of technical support services for evaluating, installing and using its treatment technologies. In most cases, we begin by conducting a targeted bench or pilot test. We work with customers to define the level of implementation and operating support they need, whether it’s FOB equipment delivery, equipment installation and monthly maintenance support.

Preliminary Engineering Analysis

The most common starting point is a preliminary engineering analysis related to the application of our technology. For a potential ex-situ HiPOx application, we require influent contaminant concentrations, flow rate, target discharge levels and anticipated treatment duration. Then we run proprietary screening models to get approximate numbers. For in-situ applications, evaluations are far more qualitative at this stage, but we can still help you assess your options.

Laboratory / Bench Scale Testing

In a laboratory bench test, we collect site-specific chemical and physical data to profile the water source. Test parameters may include chemical and biological oxygen demand, pH, hardness, dissolved oxygen, and alkalinity, among others.
We also subject samples to simplified, bench level treatment schemes in our in-house treatability lab to collect information for treatment design, equipment sizing, and consumables demand.

A 5 to 10 gallon water sample is usually sufficient for testing purposes. Chemical analyses are performed by an external laboratory. Bench test reports are prepared that define the scope of the analysis, test results, and design implications.

Pilot /Field Testing

Applied maintains mobile equipment resources that we can take to a potential project site to quickly conduct in-field tests under actual or near-actual operating conditions. Because Applied’s HiPOx technology is highly scalable, in-field test results obtained at 5 or 10 gpm will be highly predictive of system operating parameters at 100 or 1000 gpm. Pilot tests using Applied’s in-situ technology can also be conducted.

In field pilot tests typically last from 1 to 3 days. All pilot studies include a written test report that defines test objectives, methodology, analytical results, and treatment system design ramifications, including a projection of oxidant and other consumables demand, capital requirements, and operating costs.

The decision to perform a laboratory bench test and/or pilot test is determined on a case-by-case basis in consultation with the customer. Some factors that impact the decision include the contaminant profile, anticipated discharge limitations, schedule and budget constraints, and risk acceptance / distribution.

Issuance of an Applied performance guarantee on a particular project typically requires that a pilot test be conducted at the site prior to system design or selection.

Equipment Installation & Start-up

Applied routinely assists with equipment installation and start-up. Because Applied’s systems are skid-mounted or fully contained in a standard size shipping container, actual installation typically involves unit placement at the designated location, and connection of the influent and effluent lines, electrical supply, and dial-up modem for remote monitoring. We can also assist with pre-construction permitting and agency review.

Start-up support involves a series of pre-start tests, system initialization using non-contaminated water and, finally, introduction of contaminated feed water. No water is discharged until it is verified as conforming to discharge limitations. Formal acceptance tests are also conducted as agreed with customers.

All systems come with a complete set of operating manuals. Operator training can also be arranged if systems are operated by non-Applied staff.

Operations & Maintenance (O&M)

Applied works with customers to find the service and support program that’s right for them. Available service levels range from service calls on an “as-needed” basis to full operating and maintenance responsibility for an entire treatment train.

The most common service scenario involves an established preventive maintenance schedule for the Applied treatment unit supplemented on an as-needed site support plan. Other service options include consumables purchasing management and remote SCADA monitoring.

Whatever the case, our network field personnel can get the job done right. We establish and track our performance against metrics for system up-time and call response times. Our technical experts are always available to answer questions and discuss your needs. We understand the importance of customer water treatment projects and want to be there to help. All you have to do is ask.

Business Terms

Applied offers customers a variety of business terms for leasing, renting, and purchasing it’s treatment technology. We’re committed to finding the business arrangement that works for both of us.